Students and graduates from computing courses at Birmingham City University have taken on support roles with Birmingham Women’s and Children’s NHS Foundation Trust, volunteering time and offering support during the Covid-19 pandemic.
The collaboration has led to current University students as well as alumni who are keen to develop their technical skills gaining real-life experience, giving back to the NHS.
NHS Trusts rely heavily on their IT and technology infrastructures to deliver essential care, from accessing patient records and test results to the procurement and of ordering supplies, as well as other business functions such as payroll.
Technology is playing an increasingly vital role in ensuring patients can be seen by their clinical teams as increasing numbers of clinics, consultations, training and staff briefings are being conducted virtually through online video tools.
John Borland, ICT Operations Manager who is overseeing the programme at Birmingham Women and Children’s NHS Foundation Trust, said: “The ICT team at Birmingham Women’s and Children’s Foundation Trust are focussed on ensuring that all our essential services are maintained and that we can enable staff to work from home where possible; this means some of our development projects and innovations have had to be put on hold while we do this.
“Having additional support from Birmingham City University is helping our team by spreading the load a little wider enabling some of the ‘nice to have’ requests to be fulfilled rather than just high priority requests. We hope that working together will expose some of our existing ICT staff to news ideas and technologies the students have pursued at university.”
Inicialmente, quatro estudantes foram recrutados pela equipe de Carreiras+ da Universidade de uma mistura de grupos e cursos de ano, mas principalmente em ciência da computação e redes de computadores e segurança, para trabalhar na equipe de serviço do Trust, atendendo a uma semana de dia. Mohamed Jiaudeen, de Handsworth, Birmingham e entre a primeira coorte, disse: “Foi uma experiência incrível para eu trabalhar no NHS até agora. A experiência está me proporcionando a oportunidade de explorar a função de analista de serviços que eu tenho pensado em ser o potencial ponto de partida para minha carreira. Trabalhar ao lado da equipe com mais de 10 anos de experiência nessa função me permitiu obter informações e habilidades valiosas; Meu gerente e colegas, particularmente Daniel Miley, têm sido muito simpáticos e acolhedores. ”
The students work two or three days a week, observing social distancing in offices away from the main building.
23-year-old graduate Mohamed Jiaudeen from Handsworth, Birmingham and amongst the first cohort, said, “It has been an amazing experience for me to work in the NHS so far. The experience is providing me with an opportunity to explore into the Service Desk Analyst role which I have been considering to be the potential starting point for my career. Working alongside staff with more than 10 years of experience in this role has allowed me to gain valuable information and skills; my manager and colleagues, particularly Daniel Miley, have been very friendly and welcoming.”
Professor Hanifa Shah, reitora executiva da Faculdade de Computação, engenharia o ambiente construído na Universidade de Birmingham City, bem -vindos, a parceria com o NHS Trust, dizendo que o suporte de entrevistas e infrantruturas está desempenhando um papel de seleção em que a Fidência da Birming Dados da Birmingham está desempenhando um papel de queda de letra de entrega e a mão -de -obra, que está em funcionamento da Birmingham. Cuidado possível. O gerenciamento da resposta ao CoVID-19 requer colaboração em larga escala e ampla do sistema, permitindo que o uso da tecnologia para fornecer acesso às informações, manter a conectividade e apoiar o trabalho remoto-e temos o prazer de fazer parceria com a confiança dessa maneira. ”
= Birmingham City University e Birmingham Women and Children's NHS Foundation Trust pretende ter 12 voluntários em vigor até julho de 2020.